Attendee Privacy Policy

Last Updated: 26 September 2024

GlobalSign.In Pte Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use Snapsight for real-time session analysis and takeaways at conferences and events, including the Snapsight premium feature.

When you use Snapsight, we may collect personal information that you voluntarily provide to us, such as your name, email address, job title, and payment information (for Snapsight premium purchases). For premium users, we create and maintain an account to manage your purchases and access to premium features.

We collect information about how you use Snapsight, including your access times, browser types, device information, IP address, and interactions with the platform features.

Our platform captures and processes audio recordings of conference sessions to generate insights, takeaways, and summaries. This may include spoken content from presenters and attendees.

We use cookies and similar tracking technologies to collect information about your interactions with our AI platform and to improve your experience. You can manage your cookie preferences through your browser settings.

We use the information we collect to:

We use your personal information to operate, maintain, and improve our AI platform, ensuring it functions correctly and meets your needs. This includes generating personalized reports and insights based on your profile and preferences, as well as managing your premium user account and purchased content.

We use your contact information to send you updates, notifications, and other information related to your use of our AI platform, including access to your digital summaries and takeaways.

We analyze usage information and conference content to understand how our platform is used, improve its functionality, and provide personalized experiences, including customized reports through Snapsight premium.

For Snapsight premium purchases, we use your payment information to process transactions and provide access to premium features.

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

We use your personal information to create and maintain your account, particularly for premium users. This includes setting up your user profile, managing your access to premium features, storing your preferences, and maintaining records of your purchases and subscriptions.

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

We may share your information with third-party service providers who help us operate our AI platform and provide our services, including payment processors for Snapsight premium transactions.

We may share aggregated and anonymized insights with conference organizers to help them improve their events. This information does not personally identify you.

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

You can update or correct your account information through your account settings on our platform or by contacting us at dpo@snapsight.com.

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience with our AI platform.

You can access your digital summaries, takeaways, and premium reports through your account on our platform. For Snapsight premium users, you can manage your subscription and report preferences in your account settings.

You can request the deletion of your account, including all associated data and purchased content, by contacting us at dpo@snapsight.com. Please note that this action is irreversible, and you will lose access to all your purchased reports and premium features.

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For premium users, we maintain your account and associated data, including purchased reports and summaries, until you request deletion of your account. Upon receiving a deletion request, we will process it in accordance with applicable data protection laws.

Depending on your jurisdiction, you may have the right to:

Request access to and correction of your personal information.

Request the deletion of your personal information and account.

Request a copy of your personal information in a structured, machine-readable format.

Object to or request the restriction of the processing of your personal information.

If you want to exercise your data rights, have concerns about how your personal information is handled, or have any complaints or questions about your personal data or our Privacy Policy, you can contact us at dpo@snapsight.com.

Please note that should you not consent and provide us with the relevant personal data to fulfill the “Purposes” of collection, use and disclosure of your personal information by us, it may hinder our ability to provide you with our services, including generating personalized insights and reports, and we may not be able to fulfill the Purposes listed in this Privacy Policy.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our AI platform. Your continued use of our AI platform after such changes constitutes your acceptance of the updated Privacy Policy.