Terms of Use

Last Updated: 08-Aug-2024

I. Introduction

1. These Terms of Use govern your use of the Snapsight by Gevme platform, website, and mobile application (the "Platform" or "Service") operated by GlobalSign.In Pte. Ltd. ("GSI", "Snapsight", "we", "us", or "our").
2. By accessing or using the Platform, you agree to be bound by these Terms of Use (the "Terms" or "Agreement"). If you do not agree to all of the Terms, do not access or use the Platform.
3. These Terms apply to anyone who accesses or uses the Platform ("User", "you", or "your").
4. These Terms set out the legally binding Terms of Use for your use of the Platform.

II. Account Registration

1. To use certain features of the Platform, you must create an account with us ("Account"). When creating your Account, you must provide accurate, complete, and up-to-date information. Failure to do so constitutes a breach of this Agreement.
2. You are responsible for maintaining the confidentiality and security of your Account and password. You agree to notify us immediately if there is any unauthorized use of your Account.
3. We may take action against anyone who violates these Terms, including suspension or termination of Accounts.

III. Use of The Platform

1. You agree to comply with all laws, rules, and regulations while using the Platform. You may not use the Platform in a manner that violates any laws or regulations.
2. You agree not to misuse the Platform or use it in a way that interferes with or disrupts the integrity or performance of the Platform, including transmitting any worms, viruses, spyware, or other malicious code. You may not attempt to gain unauthorized access to the Platform, content, user accounts, computers, or networks.
3. You agree to abide by the privacy policy of the Platform, which can be accessed at https://www.snapsight.com/en/privacy-policy/.
4. We may take actions against you if we believe you are misusing the Platform, including restricting access to content or features, or terminating your account.

IV. Fair Usage Policy

1. Purpose: The purpose of the Fair Usage Policy is to ensure that you use the Platform in an approved manner and that your behavior does not disrupt usage of the Platform to others or cause detriment to our ability to continue to provide our Platform to others. Such behavior includes the use of our service in an excessive, fraudulent, and/or an unapproved manner.
2. Approved Usage: You agree that:
   1. You are approved to use our Service for Reasonable Use Only;
   2. Reasonable Use means you use the Service relating to your events and limited to the scope of this Agreement;
   3. Any other usage of the Service is not approved.

3. Non-Approved Usage: Any usage of the Service by you that is not expressly approved by us shall be deemed as Non-approved Usage. We specifically exclude the usage of the Service for reasons that may be deemed as:
   1. Excessive usage;
   2. Fraudulent usage; or
   3. All other unapproved usage.

4. Excessive Usage: You agree that the following usage may be deemed as Excessive Usage by us and is a breach of this Fair Usage Policy, at our sole discretion:
   1. Any usage exceeding 4 hours of session duration per session.
   2. Any breach caused by excessive usage will be construed as a serious breach.

5. Fraudulent Usage: Fraudulent Usage is usage where you:
   1. Obtain access to our service by providing us with fraudulent information;
   2. Use our Service for a fraudulent purpose. Examples of a fraudulent purpose include, but are not limited to:
      1. Making fake offers to buy or sell products or services without any right to do so;
      2. Purporting any scams, including financial scams;
      3. Selling or on-selling our service on a wholesale basis;
      4. Reselling, resupplying, or commercially exploiting our Service in any manner not approved by GSI.

6. All Other Non-Approved Usage: You agree that you will not use our Service for any other Non-approved purpose. Non-approved purpose includes but is not limited to using our Service to:
   1. Assist you in carrying out any unlawful activity;
   2. Violate another person’s rights or interfere with another person’s use of our Service;
   3. Distribute, facilitate, or be complicit in distribution of any viruses, worms, bots, Trojans, or other code that are designed to track people’s activities and gather information without their consent;
   4. Publish or disseminate any offensive material, including but not limited to material that is obscene, pornographic, inflammatory, harassing, threatening, tortious, abusive, harmful to minors, defamatory, libelous, or otherwise objectionable or offensive in any way;
   5. Infringe any patent, trademark, copyright, or any other intellectual property right belonging to us or any third party;
   6. Commit any act that may cause injury to any of our customers, us, or any related parties in any manner.

7. You agree that for any Non-approved Usage, we may discontinue providing the Service to you, with or without notice, subject to the type of the breach.

V. Intellectual Property and Content Ownership

1. GSI's Intellectual Property The Platform and all intellectual property rights related to it (including but not limited to trademarks, copyright, proprietary rights, and any other rights) are owned or licensed by GSI. You do not acquire any ownership rights to the Platform or its contents. All aspects of the Platform, including its design, features, and functionality, belong to GSI.
2. User Content
   You retain ownership of all content ("User Content") that you post, upload, or otherwise submit to the Platform. You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents, and releases necessary to grant GSI the rights in such User Content as contemplated under these Terms; and (ii) neither the User Content, nor your posting, uploading, publication, submission, or transmittal of the User Content or GSI's use of the User Content (or any portion thereof) will infringe, misappropriate, or violate a third party's patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
3. License to GSI
   By posting, uploading, or submitting User Content to the Platform, you grant GSI a non-exclusive, royalty-free, worldwide license to use, copy, modify, and display such User Content solely for the purposes of operating, improving, and promoting the Platform. This license allows us to:
   1. Store and display your User Content on the Platform.
   2. Generate insights and analyses based on your User Content as part of the Platform's core functionality.
   3. Use anonymized and aggregated data derived from your User Content to improve our services.
   4. Display portions of your User Content, where appropriate, to promote the Platform.

   This license exists only for as long as you choose to keep your User Content on the Platform. You may revoke this license at any time by removing your User Content from the Platform or closing your account. However, you acknowledge that GSI may retain, but not display, distribute, or perform, server copies of your User Content that have been removed or deleted.

4. Generated Insights
   Any insights, summaries, analyses, or other content generated by the Platform based on your User Content ("Generated Insights") belong to you. You have the right to use, modify, distribute, and exploit these Generated Insights in any way you see fit. However, by using the Platform to create Generated Insights, you grant GSI a non-exclusive, royalty-free license to use anonymized and aggregated data derived from the Generated Insights to improve the Platform and its services.
   While GSI retains the right to use anonymized and aggregated data as described above, we will never use your specific Generated Insights or any identifiable information contained within them for any purpose other than providing the service to you, unless we obtain your explicit consent.
5. Restrictions on Use
   You agree to abide by all copyright notices, trademarks, or other legal notices contained on or in any downloaded materials from the Platform. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, retransmit, or sell any part of the Platform or GSI Content. You will not share, resell, or otherwise distribute any part of the Platform or GSI Content in any form without our prior written consent.
6. No Use for AI Training
   Under no circumstances shall the User Content or any content derived from the usage of the Platform be employed by GSI for the purpose of training Language Models or for any purpose other than providing and improving the Platform, ensuring strict confidentiality and non-use for such purposes. GSI will not sell your User Content or use it for purposes unrelated to the Platform without your explicit consent.
7. User Responsibilities for Generated Content
   You acknowledge and agree that the insights, analyses, and other content generated by the Platform are produced by automated means based on the User Content provided. While we strive for accuracy, we do not warrant or guarantee the accuracy, completeness, or usefulness of such generated content. The Platform provides features that allow you to edit both the transcriptions and the generated insights. You agree to:
   1. Review and verify the accuracy of all transcriptions and generated insights;
   2. Utilize the provided editing features to correct any inaccuracies, errors, or omissions you identify in the transcriptions or generated insights;
   3. Take full responsibility for the final content after any edits you make or choose not to make;
   4. Use any generated or edited content at your own risk and apply your own judgment before relying on or acting upon such content.
   You understand and agree that your ability to edit the transcriptions and generated insights places the ultimate responsibility for the accuracy and appropriateness of the content on you, the user. GSI shall not be liable for any decisions, actions, or inactions taken by you or any third party based on the content generated by the Platform or any edits made to such content.

VI. Modifications to Service

1. We reserve the right to modify or discontinue the Platform at any time for any reason. We do not guarantee that the Platform, or any content, will always be available or uninterrupted. We are not liable for any harm or damages related to changes, interruptions, or cessations of the Platform.

VII. Suspension and Termination of Accounts

1. We may suspend or terminate your access to the Platform at our sole discretion, at any time, without notice. Reasons may include violations of these Terms or illegal or fraudulent activity.
2. You may terminate your Account at any time by visiting your Account settings. Termination will result in the deletion of your Account and any User Content associated with it.

VIII. Subscription & Payments

1. The Platform offers paid subscription plans which provide access to additional features and content. By signing up for a paid plan, you agree to pay the fees according to the payment schedule set out during the registration process.
2. All fees are non-refundable. We do not provide refunds for any unused portion of your subscription or for termination of accounts due to violations of these Terms.
3. We reserve the right to change our subscription plans and prices at any time by posting the updated plans and prices on the Platform. Continued use of the Platform after any such changes shall constitute your consent to such changes.
4. For detailed terms regarding subscription duration, renewal, and fees, please refer to your Subscription Agreement, if applicable.

IX. Intellectual Property

1. The Platform and all intellectual property rights related to it (including but not limited to trademarks, copyright, proprietary rights, and any other rights) are owned or licensed by GSI. You do not acquire any ownership rights to the Platform or its contents.
2. You agree to abide by all copyright notices, trademarks, or other legal notices contained on or in any downloaded materials from the Platform. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, retransmit, or sell any part of the Platform.

X. Privacy and User Conduct

1. Privacy: We are committed to protecting your privacy. Our collection, use, and sharing of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You can find our Privacy Policy at https://www.snapsight.com/en/privacy-policy/
2. Confidentiality: As a user of the Platform, you may have access to confidential information of other users or of GSI. You agree to:
   1. Keep such confidential information strictly confidential;
   2. Not disclose such confidential information to any third party;
   3. Use such confidential information only for the purposes for which it was disclosed to you through the Platform;
   4. Take all reasonable measures to protect the confidential information from unauthorized access or use.

3. Reporting Breaches: If you become aware of any actual or potential breach of confidentiality, you agree to immediately notify GSI at dpo@snapsight.com.

XI. Termination of Agreement

1. We may terminate your Account and access to the Platform for any reason at any time. Reasons may include violations of these Terms, illegal or fraudulent activity, or failure to pay any fees owed.
2. You may terminate your Account at any time by visiting your Account settings. Termination will result in the deletion of your Account and any User Content associated with it.
3. Upon termination for any reason, you lose all access to your Account and User Content. Provisions concerning ownership, indemnification, disclaimers, and limitation of liability shall survive termination of this Agreement.

XII. Legal Compliance

1. Each user of the Platform agrees to comply with all applicable laws and regulations in their use of the Service.
2. To the extent permitted by law, our liability is limited as set forth in these Terms. For customers with a Subscription Agreement, additional terms regarding liability and indemnification may apply as specified in that agreement.

XIII. Limitation of Liability

1. To the extent permitted by law, our liability is limited as set forth in these Terms. For customers with a Subscription Agreement, additional terms regarding liability and indemnification may apply as specified in that agreement.
2. In no event shall we be liable for any indirect losses or damages whatsoever, arising out of or in connection with the use of or inability to use the Site and/or Snapsight, including but not limited to:
   • Delays, inaccuracies or errors in the information or in the transmission of the Site and/or Snapsight
   • Any information or transactions provided on or over the Site and/or Snapsight or downloaded or hyperlinked from the Site and/or Snapsight
   • Performance of the contents on this Site and/or Snapsight
   • Inaccuracies, errors, or omissions in any insights, analyses, or other content generated by the Platform based on User Content unless proven to be an act of negligence, act of omission or breach on GSI's part.

3. You acknowledge and agree that the insights, analyses, and other content generated by the Platform are produced by automated means based on the User Content provided. While we strive for accuracy, we do not warrant or guarantee the accuracy, completeness, or usefulness of such generated content. The Platform provides features that allow you to edit both the transcriptions and the generated insights. You agree to:
   1. Review and verify the accuracy of all transcriptions and generated insights;
   2. Utilize the provided editing features to correct any inaccuracies, errors, or omissions you identify in the transcriptions or generated insights;
   3. Take full responsibility for the final content after any edits you make or choose not to make;
   4. Use any generated or edited content at your own risk and apply your own judgment before relying on or acting upon such content.
   You understand and agree that your ability to edit the transcriptions and generated insights places the ultimate responsibility for the accuracy and appropriateness of the content on you, the user. GSI shall not be liable for any decisions, actions, or inactions taken by you or any third party based on the content generated by the Platform or any edits made to such content.

4. Notwithstanding the above, in the event GSI is found liable for any reason, GSI's liability shall not exceed the total aggregate amount paid by the respective client for the Service. If no fee has been paid, GSI shall not retain any liability.

XIV. Disclaimers

1. The Platform is provided without warranty of any kind. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
2. You use the Platform at your sole risk. We are not liable for any harm or damages related to the use or inability to use the Platform. In no event shall we be liable for any direct, indirect, punitive, exemplary, incidental, special, or consequential damages.
3. The Platform may contain inaccuracies or errors that could cause harm if relied upon. We make no guarantee as to the accuracy or reliability of any opinions, advice, statements, or other information displayed or distributed through the Platform.

XV. Dispute Resolution

1. These Terms shall be governed by and construed in accordance with the laws of Singapore without regard to its conflict of laws provisions.
2. Any disputes arising from or relating to these Terms or the use of the Platform shall be resolved in the appropriate courts of Singapore, unless otherwise specified in a separate Subscription Agreement between you and GSI.

XVI. Revisions to Terms of Use

We may revise these Terms from time to time. The most current version will be posted on our Site. Continued use of the Platform after any changes to these Terms shall constitute your consent to such changes. It is your obligation to check for updates to these Terms. If you do not agree to the revised Terms, your sole and exclusive remedy is to terminate your use of the Platform.

XVII. Contact Information

If you have any questions about these Terms or the Platform, please contact us at:
dpo@snapsight.com

XVIII. Conclusion

By accessing or using the Platform, you confirm your agreement to be bound by these Terms and the Privacy Policy which can be accessed at https://www.snapsight.com/en/privacy-policy/. If you have entered into a separate Subscription Agreement with us, that agreement will govern in the event of any conflict with these Terms. You agree to review these Terms regularly to continue using the Platform. If at any time you do not agree to any portion of the then-current Terms, you must immediately terminate your use of the Platform.